The Family Support Team consists of a team of both Family Support Counselors and a Family Support Worker, including Matty Hilman, Martine Oosting and Sam Stevenson. Three areas specific to the Family Support Program include: Family advancement, skill acquisition, and parent-teen mediation.

Family advancement refers to supporting families in gaining new skills, such as communication skills and conflict resolution, to assist in effectively address issues occurring within the family system. These issues may comprise of child behavioural issues, differing parental styles, and/or co-parenting.

Skill acquisition refers to the utilization of newly learned skills by families, teens, and parents in order to effectively work on their identified issues. These skills may consist of learning new communication styles, creating an understanding of co-parenting within divorce situations, and awareness of techniques to try while working with children who display difficult behaviours.

Parent-teen mediation refers to supporting parents and their teens in communicating their needs to one another. Through mediation, parents and teens can begin to have the platform to express their issues in a safe, non-judgmental manner and enhance their communication within their family system.

Parenting needs and skill development areas addressed with families include:

  • Supporting parents in understanding the Attachment Model, and its impact on the parent/child relationship.
  • Education surrounding respectful and positive communication techniques.
  • Identification of parent-child and parent-teen conflict resolution.
    Teaching family conflict resolution skills.
  • Support encompassing personal feelings identification and constructive expression of feelings.
  • Identification of child and youth developmental stage.
    Teaching self-advocacy skills to parents and children.
  • Assisting parents and caregivers to provide support for both self and children surrounding various issues, such as divorce, separation, loss and grief, attention-deficit hyperactivity disorder (ADHD), mental health and addictions, etc.
  • Providing foster parent support.
  • Teaching the use of natural and logical consequences for children.

In addition to these areas of support, the Family Support Program provides supervised access support for clients referred through the Ministry for Children and Family Development (MCFD), thus supporting families to interact in a healthy way in situations where children have been removed from the family home and placed in foster care.

As well as providing support for families, the Family Support Program also directs clients to the most appropriate and useful community resources based on their identified need.

Contact Jesse Evans or Martine Oosting for more info.
Click here for our Staff Contacts page.